- FAQ Section
All the massage treatments are subjected to prior booking on line or simply call the given numbers “306 540 2121” OR “306 721 1028” to book your massage session and please come 10 minutes early to fill up the forms.
Arrival
Please arrive at least 10 minutes before to your
booked appointment to ensure a thorough massage session and to allow for a
leisurely and unhurried experience. If your late arrival is unavoidable, your
appointment can be shortened so that it ends at the scheduled time to be fair
to clients after you. There will be a charge for the initial treatment fee.
Cancellation/No Show
You may postpone or cancel appointments without charge up to 24 hours in advance. For same-day cancellations in our Instant Massage Clinic, there may be a $25 fee. If you don’t call to cancel your appointment in order to pay your therapist for their time, you’ll be assessed a $25 no-show fee.
Informed Consent and Confidentiality
Before each session, you and the massage therapist will discuss the treatment plan. During your initial appointment with us, you will be needed to sign the Treatment Consent Form to attest that you have read the information, comprehend it, and agree to follow by Instant Massage policies and procedures. Clients who have not attended the clinic in at least a year may be asked to re-complete this form to ensure that we have your most current medical information and status. Regarding all client interactions, as well as medical and personal information, we uphold the strictest confidentiality. We won’t talk about your session with any of our staff members without your express permission.
Existing and New Medical Conditions
Online Booking
We advise making your appointment as long in advance as you can to guarantee
availability in order to get your preferred time slot. For your convenience,
online reservations are available at (saminstantmassaj.com) . At the
time of booking, no credit card is needed, we trust our clients maintain honesty to hold reservation. The sum of your payment won’t be charged until your massage done. In accordance with
our cancellation policy, an Interac E-Transfer can be accepted over the phone or e-mail. Please take note that after appointments are scheduled, confirmation emails and/or texts are
ALWAYS delivered. If you did not get an email or text confirming your
appointment, please call 1(306) 540 2121 / 306 721 1028.
Scope of Practice
At the Instant Massage Clinic, all
certified and insured massage therapists abide by the “Instant Massage
Therapy Code of Ethics and Standards of Practice.”
Professional Boundaries
Any type of sexual engagement or conversation
between a client and a massage therapist is not permitted. We have the right to
terminate a massage session at any moment and to refuse a client’s request to
see a certain therapist in order to safeguard our therapists and clients. A
client could be charged for the entire massage session if the therapist
terminates the session owing to the client’s improper behavior.
Age Requirement
A Minor Consent Form must be signed by a parent
or legal guardian for any child under the age of 18. A parent or legal guardian
must stay in the massage room or waiting area the entire time a child under 16
has a massage.
Insurance Billing
Our direct Billing is currently on hold. Invoice / Receipts can NOT be Reimbursed from the insurance company.
Gift Certificates
Gift cards that are lost or stolen are not the
responsibility of Instant Massage Therapy Clinic Gift certificates cannot be exchanged for cash or returned. Gift cards are not redeemable for money. Other
gift certificates cannot be bought using gift certificates. For any reason,
Instant Therapy Clinic maintains the right to reject service or cancel any gift
certificate purchase and reimburse the buyer for the full amount of the gift certificate. The redeemer is responsible for paying any balance due if the cost
of the service is higher than the amount on the gift card. Gift certificates
cannot be used with ANY other discounts, including membership discounts,
coupons, reduced gift certificates, or special offers.
Instant Massage – Instant Massage for Instant Relief! (saminstantmassaj.com)